Today, she’s dedicated to growing the social venture of Delivering Happiness to spread and inspire happiness, day by day.
Prior to becoming CEO and Chief Happiness Officer, Jenn consulted in a number of industries, including the internet, branding, writing, and graphic design. With the success of the Culture Book and Delivering Happiness, she’s spoken at companies, universities, and organizations such as Twitter, Pixar, Stanford, UCLA, the Entrepreneurs’ Organization, NAWBO, and the American Marketing Association. Magazine and the Wall Street Journal, remained on the New York Times list for 27 weeks and has been published in over 17 countries/languages because of her efforts. It was voted one of the best business books in 2010 by NPR, Inc. In 2010, Jenn led the launch and management of Tony’s first book (Delivering Happiness: A Path to Profits, Passion, and Purpose) which sold over 280,000 copies worldwide and hit #1 on numerous bestsellers list (including the New York Times, Wall Street Journal, and USA Today). The Culture Book has become a global symbol of how companies can successfully create cultures based on happiness and be profitable at the same time. In 2009, Zappos was sold to in a deal valued at $1.2 billion on the day of closing, and in 2011, Zappos was #6 on Fortune’s “100 Best Companies to Work For” list.
In 2005, she created the first Culture Book for Zappos – now on its 7th edition – and has produced them ever since.
Jenn Lim is the CEO and Chief Happiness Officer of Delivering Happiness, a company she and Tony Hsieh (CEO of Zappos) co-created to inspire happiness in work, community, and everyday life. By sketching out a vision, putting together a smart and moderately weird team that will know how to “make it happen” and executing the details (on the line of benevolent obsession).
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